Lisa Phillips lisa@grrl.org – (415) 935-4726
Infrastructure and Database Operations Leader
- Extensive experience in implementation and management of internet services; ensuring highest levels of system availability and performance across global high scale services
- Demonstrated leader of diverse and distributed teams for 24×7 database and technical operations
- Commitment to adapt to changing technologies and methodologies
- Excellent interpersonal skills, confident and poised in interactions with individuals at all levels
- Dedicated individual with reputation for consistently going beyond what is required
Experience
Senior Manager Database Reliability Engineering, Senior Mysql DBA, Capacity Planner, Twitter, San Francisco and Seattle — 2010-2014
Ensure data center capacity during exponential growth
Due diligence and implementation of compliance policies for pre-IPO data security requirements
Adapt and implement Agile methods for operational and project work across on-call teams
Manage thousands of MySQL database servers in rapidly growing environment, including team responsible for same
Recruit, review and interview candidates for MySQL, PostgreSQL and Vertica DBA positions
Develop and train members of DBA team to ensure team’s best practices
Implement MySQL HA solutions, including utilization of hardware load balancing and MHA
Create first backup system with off-site backups, documentation and monitoring
Work with peers and executive team to develop company core values in use by Twitter today
Director of IT, Big Fish Games, Seattle – 04/09-02/10
Technical operations team responsible for availability of Big Fish Games sites, providing over one million game downloads a day
Corporate IT team and infrastructure in support of 400 employees and offices across 3 countries
Develop and support budget for multiple data centers, CDN, network infrastructure, and corporate software licenses
Successfully plan and finish whole data center migration, executed under duress of fire and flooding
Director of Technical Operations, Mysql DBA, Six Apart ltd; San Francisco CA — 01/2005-04/2009
Manage and lead Senior Operations team responsible for performance and availability of major blogging and social network sites totaling 14 million users
Collaborate with the Financial Planning, Product Marketing, Engineering and Business Development teams to ensure the development and delivery of superior products, service and support
Develop and track Service Level Agreements both from 3rd party vendors and hosting partners
Deliver weekly operations updates to the rest of the organization, including executive and board review
Work with enterprise clients like Talking Points Memo on hosted blog solutions for high availability
Successfully plan and execute migration of a 120-server data center from Seattle to San Francisco with minimal downtime
Consult with Tokyo-based corporate partner NIFTY Corporation on MySQL software and architecture upgrades
Lead Systems Administrator, Livejournal.com; Seattle, WA – 02/03-01/05
Primarily responsible for Linux systems maintenance, upgrades, security, hardware installation and configuration in a clustered MySQL, Apache and Apache-SSL environment
Support deployment and administration of rapid development for Memcached project
Manage vendors in network bandwidth, hardware, software and support
Maintain, configure and update F5 load balancing equipment to meet constant growth
Responsible for all physical equipment in co-location facility including racking, cabling, labeling, documentation and monitoring
Senior Systems Administrator, Speakeasy INC; Seattle, WA – 09/99-02
Deliver weekly up time and outage reports
Design and implement new web and mail hosting architecture
Troubleshoot and upgrade systems and software for web hosted services
Escalation point for NOC team
Customer Service, Sales, Administration, and Support of commercial web hosting
Training, documentation, and policy recommendations to the company
Technologies
MySQL, Apache, Ganglia, Mod_Perl, Memcached, Mogilefs, Perlbal, CFEngine, Puppet, Heartbeat, Sendmail, Postgresql, SVN, CVS, Majordomo, Nagios, Cricket, Apache-SSL, F5 Bigip, NetAPP, ISCSI, TCP/IP, FTP, NFS, SMTP, POP, IMAP, SSH
References available upon request
Lisa Phillips 